Healthcare Coordinator

Right Link Resourcing are currently recruiting for a Healthcare Coordinator to join a growing company based in Cambridge. They require the successful candidate to join on a full time permanent basis to assist the company’s healthcare workers; ensuring to organise them for the domiciliary care services the company provide.

Main duties include but not limited to:

  • Reschedule and arrange staff rotas, ensuring clients receive a service even if their scheduled Domiciliary Care Assistant is unable to work on a given day
  • Answering calls and directing them to the correct member of staff within the company and taking down all important details.
  • Running the Managing Directors inbox, liaising with suppliers, taking down orders, problems and staff in the other branches.
  • Making sure that clients are informed if their carer is running late.
  • Rescheduling staff effectively and efficiently to support the clients needs
  • Communicating with the registered manager, monitoring situations and making quick assessments, involving vulnerable people with specific needs over the phone.
  • Ensure that you record and update information on the various databases the company uses, handing over to the appropriate staff at the end of the shift.
  • To provide support and consultation to Domiciliary and Live In Care assistants over the telephone or face to face.

Skills & Experience:

  • 1 years’ experience within a Care Coordination position.
  • OR Care experience and administration experience combined
  • A great attention to detail and organisational skills.
  • Strong communication skills.
  • Ability to work under pressure to the highest standard of quality.
  • Ability to prioritise work load in matter of urgency.

Working Hours:

  • Weekly rotation with another Healthcare Coordinator
  • Week A : 6.30am – 2.30pm Monday – Friday
  • Week B: 2pm – 10pm Monday – Friday

If you are interested in this position, please contact Ellie Gillett on 07931720128 or to discuss this role in more detail.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Right Link Resourcing Ltd is acting as an Employment Agency for this vacancy.

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